ECM Business Process Management
With ECM Business Process Management you can create, deploy, modify and manage business process of any complexity, integrating people and content from multiple applications for true, end-to-end process management. The ease with which this can be accomplished empowers business process owners to build and manage workflows with little or no dependence on valuable IT resources.
Your company’s structured workflows are managed by analyzing, administrating, automating and finally optimizing them. Due to its flexible and scalable design, BPM Server enables you to manage the most extensive, complex processes, comprising millions of transactions, thousands of users and multiple applications.
Features & Benefits
- Event-based processing increases business agility and responsiveness by automatically reacting to transactions and business events
- Auditing, analysis and reporting ensure optimised business decisions by controlling workflows, perform detailed analysis of current and historical process information and validate process changes
- Escalation management to monitor timelines helps shorten processing cycles
- Manage diverse business processes, including complex ones with millions of transactions and thousands of users
- Integrate business applications, like ERP or legacy applications, to ensure the process flowand to provide a single integrated user-friendly interface for end users
- Use standards like XML and WfMC (Workflow Management Coalition Interface) to protect investments and provide integration capabilities
- Users are provided with out-of-the-box access to workflows via their mail client to facilitate implementation and roll-out with minimal training and ensured user acceptance and satisfaction
ECM Document Management
ECM Document Management provides the essentials to help you reduce the amount of time and effort spent managing your corporate documents. Securely capture, organise and control all forms of electronic documents in a centralised repository. Begin improving productivity by controlling, automating and auditing document-centric business processes.
Effective management of business documents lies at the heart of an effective enterprise-wide ECM strategy, enabling you to improve personal productivity by making it easier to find information, get more value from existing information assets by connecting them with business processes and improve decision making by putting corprate history at the fingertips of today's decision makers.
Features & Benefits
- Reduce risk through the effective governance of vital corporate information
- Capture, store and organize information in personalised workspaces, folders, services and compound documents. Dynamic shortcuts point to any document, folder or object within the repository
- Classify documents by classifications applying pre-existing taxonomic classifications, categories or attribute values. Crawl and index most file formats and taxonomy classifications
- Advanced search functions, including full-text, metadata, XML and natural language searching; result ranking, summarization, clustering, hit highlighting, and more.
- Support numerous file typeincluding engineering drawings, system reports, email messages, periodicals, or rich media. Zip, download, email or print multiple documents
- Manage the history of even the most complex compound documents with included version control and revision management. Designate noteworthy document versions. Create static pointers to specific versions to create a generation, or to specify published versions
- Design flexible and powerful process automation tools for change management, document review, or approvals. Web forms streamline the data entry process
- Comprehensive audit trail functionality records the date and time of an action, who performed it, a description of it, and related document activities such as who worked on it, reserved it, and more
- Up to nine levels of permissions can be configured to prevent unauthorized access. Assign roles and groups, control whether users can see documents, view their contents, and modify or delete them
- Integrate with familiar Microsoft Office desktop productivity tools. Users can drag and drop files from Windows Explorer directly into the unified repository
- Implementing a secure and scalable document management solution and adopting proven best practices will help you achieve corporate governance and regulatory compliance mandates
- A Web-based interface and open architecture make Document Management adoption quick to deploy and inexpensive to maintain
ECM Extended Collaboration
Extended Collaboration delivers the tools teams need to collaborate effectively by combining a robust knowledge repository with project workspaces, polls, news channels, tasks and milestones. For broader community applications, specialized enterprise-ready Web 2.0 tools like forums, blogs, wikis, and real-time chat, along with newsletter views, FAQs, and event calendars help promote shared expertise and best practices.
These tools deliver content in an intuitive, Web-based environment that encourages people to work together while capturing critical project information. Underpinned by industry leading Enterprise Content Management (ECM) security and access-control policies, organizations can extend best practices in managing business content to the use of emerging social networking tools.
Features & Benefits
- Connect individuals, teams, and organisations across geographic, departmental and organizational boundaries, and integrate these relationships into processes and procedures
- Reduce project cycles information, including project scope, status, tasks, and deadlines. Members can share ideas through interactive discussion forums
- Improves collaborative capabilities – easily identify subject matter experts, expand social networks, share content
- Accelerates and simplifies collaboration with real-time capabilities
- Protects corporate content across the enterprise with strong records management
- Brings governance to emerging social networking tools
- Collaborate in real time through instant messaging and screen and application
- Save best practice methodology and build on these tactics to stay on track
- Safely delivers the emerging Web 2.0 social networking tools business users demand
ECM Records Management
The Records Management (RM) component of the OpenText ECM Suite enables control of the complete lifecycle of content objects by associating sophisticated retention and disposition rules with each content asset. These rules control if and when content can or must be deleted or archived on less costly storage media.
RM empowers everyone in your organisation to file all corporate holdings according to business policies, managing the complete lifecycle of all corporate records, ensuring regulatory compliance, and reducing the risks associated with audit and litigation.
Features & Benefits
- Create full and detailed reports of records that are ready for review or final disposition, and route listings to appropriate individuals for review and approval
- Perform disposition searching against items. Searching calculates the disposition date of the items based on the RSI schedule, and returns the records ready for deletion, archiving, or moving on to the next stage in their lifecycle
- Automate the disposition of records according to organizational requirements
- Suspend retention schedules and protect records from deletion with legal holds. Apply multiple legal holds to documents at the same time
- Support vital record identification and the cycling of vital records based on pre-set periods, such as monthly, quarterly, and annually
- Support the use of XML-based colour labels and barcode labels for physical records such as folders, boxes, and shelves
- Allow users to borrow, request for future borrowing, and pass either single or multiple records in a single step
- Enable the long-term storage of records in a compliant storage environment. Use the stages in records lifecycle or changes in the record’s status to automatically migrate it to different storage media
- Manage records in external repositories enabling secure content archiving in a centralised, compliant storage environment