eDOCS Document Management

eDOCS Document Management (DM) allow organisations to reduce the time and complexity associated with storing, organizing, and locating information. Competitive advantage is generated from the organisation’s cumulative knowledge, whilst ensuring the security and integrity of that information. Document management tools are seamlessly blended with familiar content authoring and productivity tools without requiring users to learn new ways of working. The result is increased business agility and a more productive workforce that securely manages and leverages content in context.

eDOCS DM eliminates the mounting inefficiencies caused by the inability to manage documents as well as the “islands of information” prevalent in many global organisations. It helps control document-based knowledge assets by enabling users to capture, organize, locate and share business content in a secure, integrated, and intuitive environment. From documents, e-mail, graphics, and forms to discussion threads, engineering drawings, scanned paper and electronic-based records, content is consolidated in a unified enterprise knowledge base for easy access and retrieval.

Features & Benefits
 

  • Familiar browser and desktop interfaces—easy to learn and use
  • Integration with authoring and productivity tools to easily create and leverage content
  • Powerful search capabilities to quickly and easily locate information
  • Configurable deployment packages deliver contextual content access
  • Rapid deployments and automatic program updates without visiting workstations
  • Simplified maintenance utilities support centralized and delegated system management
  • Critical decisions can be made faster with better access to more reliable information
  • Centralized repository minimizes IT costs, helps ensure document accuracy and reduces time spent looking for information
  • Complete and integrated suite of enterprise content management solutions minimizes cost of ownership and maximizes the value of enterprise knowledge assets

eDOCS Records Management

eDOCS Records Management (RM) provides a completely secure, feature rich, standards-compliant solution that works with the entire eDOCS suite. When combined with records management methodologies and best practices, RM helps establish comprehensive lifecycle management of paper and electronic records.

It provides records managers with an environment for nurturing better relationships with enterprise knowledge workers and the ability to enforce guidelines and policies while maintaining complete control over the records management practice. It provides a fluid process for the protection of content assets against risks such as litigation or disaster while meeting complex regulatory requirements.

Features & Benefits

  • Single shared repository for management of in-process and final records of any physical or electronic media type
  • Designed to help meet rigorous legislative and regulatory requirements
  • Create, categorise, manage and find records from content authoring and email tools, Web browsers and mobile devices
  • Extensive email integration to capture messages, attachments and threads, with EMC Centera support to preserve message authenticity
  • Secure records with extensive security features that defend against unauthorised access at folder, document, group, user and file plan levels
  • Suspend records from lifecycle processing to meet discovery orders and assist in regulatory audits
  • Event notifications of record activities available from email, instant messaging and mobile devices
  • Reporting tools built in to track content assets and administrative actions throughout the record lifecycle