ImageFast consider support to be one of the key building blocks for providing successful software solutions to customers. ImageFast support service offerings are designed to provide the customer with the flexibility of choosing the required support options best suited to meet the needs of their business.
ImageFast can work as part of an internal support structure or can take full ownership of the entire support process if required. ImageFast’s support organisation is staffed with highly motivated, trained professionals focused on providing quality support as quickly as possible.
ImageFast have a dedicated Support Team that are based in our London office and provide a range of services to our clients including;
- Telephone based Support Hot-Desk
- On-site Call outs
- Remote System Fixes
- Health Checks
- Patch / Upgrade Implementation
- Complete Managed Service of Support