OpenText Enterprise Content Management. From Implementation to Mastery.
We've been implementing, migrating, and supporting OpenText platforms since the earliest days of Livelink. Whether you need to migrate from legacy systems, optimise your current Content Server environment, or implement new ECM solutions — we know the platform inside out and can make it work for you.
Our OpenText Partnership
Imagefast has been an OpenText partner for many years, delivering enterprise content management solutions across the full product suite. We specialise in Content Server (formerly Livelink), Extended ECM, Archive Server, and legacy Documentum systems — helping organisations move from chaotic document sprawl to governed, searchable, compliant ECM platforms.
Our experience spans implementation, migration, integration, customisation, and upgrades. We understand the complexity of moving legacy systems, integrating ECM with line-of-business applications, and ensuring that content remains accessible and governed throughout the transition. We've worked with insurance firms, financial services companies, energy sector organisations, and professional services firms across the Lloyd's market and beyond.
More than just a technology vendor, we're a trusted partner who understands your business challenges, your compliance requirements, and your users' needs. We deliver practical solutions that work in the real world — not just impressive in demos.
Years of ECM
Deep expertise in OpenText platforms from Livelink through to modern Content Server
Multi-Platform Experience
Content Server, Extended ECM, Archive Server, Records Management, legacy Documentum migrations
Sector Expertise
Insurance (Lloyd's market), Financial Services, Energy, Professional Services — regulated industries with demanding ECM needs
Sound Familiar?
These are the ECM challenges we hear from organisations every week.
Legacy ECM Systems Becoming Unsupported
Your Livelink 9.x or older Documentum system is reaching end-of-life. You know you need to migrate but the thought of moving years of content and workflows without losing anything feels overwhelming. You need a partner who understands both the old and new systems.
Content Sprawl Across Multiple Repositories
Content is scattered across multiple OpenText repositories, shared drives, email, and disconnected systems. Nobody knows what exists where. Search is unreliable. Compliance audits are nightmares. You need unified governance and findability.
Regulatory Compliance & Audit Trail Requirements
Your industry demands rigorous compliance, audit trails, retention policies, and records management. Your current OpenText configuration doesn't fully meet these requirements. You need to implement proper controls without breaking existing workflows.
Poor Search & Findability
Users can't find the documents they need. Search returns irrelevant results or finds nothing at all. Content is tagged poorly or inconsistently. Your ECM investment isn't delivering the productivity gains it should. You need better indexing, metadata, and search strategy.
What We Do With OpenText
Practical services you can buy — from strategic advice through to hands-on delivery and ongoing support.
Implementation & Deployment
Design and implementation of new OpenText Content Server and Extended ECM environments. We build the information architecture, configure workflows, set up security, and deploy a platform that actually works for your users — not just from a technology perspective.
Migration from Legacy Systems
Structured migration from Livelink, old Documentum, file servers, or other legacy repositories into modern OpenText platforms. Assessment, content analysis, metadata mapping, cleaned data migration, and validation — so nothing gets lost and your new system starts clean.
Integration & Customisation
Integration with line-of-business applications, API connections, and custom workflows. We connect OpenText with your existing systems so content flows seamlessly through your business processes — reducing manual work and improving data consistency.
Records Management & Retention
Implementation of records management, retention policies, and compliance frameworks within OpenText. Proper governance so your organisation can meet regulatory requirements and conduct audits with confidence — without burying your users in process.
Upgrades & Platform Modernisation
Upgrade your existing OpenText environment to newer versions with minimal disruption. Assessment, testing, migration planning, and execution — so you get the benefits of newer versions without the risk or downtime.
Managed Support & Optimisation
Ongoing managed support for your OpenText environment. Performance tuning, troubleshooting, user support, and continuous improvement. We keep your platform running smoothly and evolving with your business.
How We Work: Solve, Transform, Support
A proven three-stage approach that moves you from where you are now to where you need to be — and keeps you there.
1. Solve
We start by understanding your business challenges, your current OpenText environment, and your regulatory requirements. Through assessments, workshops, and stakeholder interviews, we identify the quick wins and the strategic priorities. You get a clear roadmap — not a generic proposal.
Environment review, roadmap development, compliance assessment, cost-benefit analysis
2. Transform
We deliver the solution. Whether that's implementing new ECM, migrating from legacy systems, integrating with your business applications, or implementing records management — we work in phased sprints with clear milestones. You can choose "Help Me Build" (we work alongside your team) or "Build For Me" (we deliver end-to-end).
Design and implementation, migration delivery, integration, configuration, training
3. Support
We don't disappear after go-live. Our tailored support packages keep your OpenText environment running smoothly, your users productive, and your platform evolving. We bridge skills gaps and provide the expertise your internal team needs on demand.
Managed support, continuous improvement, performance tuning, skills augmentation, SLA-backed response
Clients We've Helped
Real projects. Real outcomes. Here's what our OpenText work looks like in practice.
Lloyd's Market Insurance Organisation
Migrated from legacy Livelink system to modern OpenText Content Server. Implemented records management, retention policies, and compliance frameworks. Integrated with market systems and rebuilt user workflows.
Outcome
Eliminated legacy system risks. Content is now governed, auditable, and fully compliant. Search and findability improved dramatically. Users adapted quickly to the new platform.
Financial Services Compliance Team
Implemented OpenText Extended ECM with sophisticated retention policies, audit trails, and regulatory reporting. Connected with the organisation's governance and risk management systems.
Outcome
Audit readiness improved significantly. Compliance team can now prove content governance and retention compliance in minutes, not weeks. Reduced compliance risk across the organisation.
Energy Sector Operations
Consolidated content from multiple legacy ECM systems and shared drives into unified OpenText platform. Implemented workflow automation for document approval and release management.
Outcome
Single source of truth for operational documents. Workflow automation reduced approval cycle times. Better version control and less confusion about which document is current.
Typical OpenText Solutions
Common implementations and configurations we deliver for OpenText clients across industries.
Document Archiving
Archive Server implementations for long-term document retention with fast retrieval
Records Management
Governance frameworks, retention schedules, and compliance controls
Workflow Automation
Custom workflows for approval, review, release, and process automation
Compliance & Audit
Audit trails, regulatory compliance frameworks, and proof of governance
Email Archiving
Capture and archive email with full metadata, search, and legal hold capability
Contract Management
Centralised contract repository with lifecycle management and compliance tracking
Integration Hubs
Connect OpenText with ERP, CRM, line-of-business, and legacy applications
Migration from Legacy ECM
Structured migration from Livelink, Documentum, or other platforms to modern OpenText
Related Services
Consultancy: AI-Powered Document Management
Strategic advice and hands-on delivery of document management solutions. We help you build governance, compliance, and findability into your platforms — whether OpenText, SharePoint, or other systems.
Learn MoreSupport: Application Support
Expert ongoing support for OpenText platforms. We manage, optimise, and evolve your ECM environment so your team can focus on the business and compliance requirements that matter.
Learn MoreFrequently asked questions
What is OpenText and who uses it?
OpenText is one of the world's largest enterprise content management (ECM) platforms, used by organisations that need to manage large volumes of documents with strict governance, compliance, and retention requirements. It is widely used in insurance, financial services, energy, government, and professional services. Imagefast is a specialist OpenText partner with over two decades of implementation and support experience.
Can you migrate us from OpenText to SharePoint or another platform?
Yes. We have extensive experience migrating organisations from OpenText to Microsoft 365, SharePoint, and other modern platforms. Our migration methodology preserves metadata, folder structures, permissions, and audit trails. We also help organisations that want to stay on OpenText but modernise their environment — for example, moving from on-premise Content Server to OpenText cloud.
How does Imagefast support existing OpenText implementations?
We provide ongoing application support for OpenText environments including Content Server, Archive Server, and Records Management. Our support includes proactive monitoring, performance tuning, patch management, user support, and development of new features and integrations. We support both implementations we built and those originally delivered by other partners.
What is the cost of an OpenText implementation?
Costs vary significantly depending on scope, user count, and complexity. A focused departmental implementation might start from £50,000, while a large enterprise-wide deployment could be £250,000 or more. We provide transparent, fixed-price proposals after an initial discovery phase, so you know exactly what you are investing before any work begins. We can also phase implementations to spread costs over time.
Let's Talk About Your OpenText Environment
Book a free consultation with an OpenText expert. No obligation — just practical advice on your ECM environment.
Or call us directly: 0207 947 4041
