Turn Mountains of Paper and Unstructured Documents into Accessible, Actionable Business Data
Imagefast helps organisations capture, classify and extract critical information from documents at scale — replacing slow, error-prone manual handling with intelligent, automated processing.
The Challenge
Every day, your organisation receives a flood of documents — policies, claims, invoices, contracts, regulatory filings. Paper, email, PDFs, scanned images. Each contains data your business needs. Getting it out and into the right systems is where things break down.
Manual data entry is consuming your team's time
Staff spend hours re-keying information from documents into core business systems — work that is repetitive, slow and vulnerable to human error. Every mis-keyed policy number or transposed figure creates downstream problems that cost far more to fix than to prevent.
Documents get lost or stuck in bottlenecks
Without a structured capture process, incoming documents sit in email inboxes, on desks, or in shared drives with no visibility. Nobody knows where a document is in its journey, who is responsible for it, or whether it has been actioned.
You can't find what you need when you need it
When documents are scanned as flat images with no indexing or metadata, they become searchable only by filename or folder location. Critical information is locked inside, invisible to your systems and your people.
Compliance and audit exposure is growing
In regulated industries, the inability to demonstrate a clear, auditable trail for how documents are received, processed and stored is a material risk. Manual processes make it difficult to prove consistency, accuracy or timeliness.
Left unaddressed, these problems compound. Backlogs grow. Costs rise. Errors multiply. Regulatory scrutiny intensifies. The gap between you and digitally mature competitors widens every quarter.
How We Help
Imagefast takes a consulting-led approach to data capture and intelligent document processing. We don't simply install software — we work alongside your team to understand your document types, your business rules, your systems landscape and your end goals.
Intelligent Capture Design
We analyse your incoming document types — their volumes, formats, complexity and variation — and design automated capture workflows that can receive, classify and extract data with minimal human intervention. Whether you're processing 500 documents a day or 50,000, we build solutions that scale with your needs.
Discuss your capture needsScalable
solutions designed to grow with your volumes, from hundreds to tens of thousands of documents per day
Automated Classification & Data Extraction
Using advanced recognition technologies including OCR, ICR and machine learning, we enable your systems to read documents, identify what they are, and pull out the specific data fields your business needs. A scanned insurance slip becomes structured, usable data. A PDF invoice becomes a line item in your finance system. Automatically.
See classification in actionAutomated
intelligent classification reduces manual sorting and routes documents to the right workflow
Validation & Exception Handling
No capture process is perfect out of the box. We design intelligent validation rules and exception-handling workflows so that documents requiring human review are flagged and routed to the right person — while everything that can be processed automatically, is.
Learn about our validation approachAccurate
intelligent validation and human-in-the-loop review ensures data quality before it reaches your systems
Integration with Your Core Systems
Captured data is only valuable if it reaches the right place. We connect capture outputs to your document management systems, line-of-business applications, SharePoint libraries, and cloud platforms so data flows seamlessly from point of capture to point of use.
Discuss integration optionsSeamless
integration with SharePoint, OpenText, NetDocuments, Azure and line-of-business systems
Our Approach — The ADAPT Methodology
Every engagement follows our proven ADAPT framework — a structured, outcome-driven methodology for turning strategy into measurable results.
Assess
Evaluate your document landscape, processes and pain points to establish a clear baseline.
Design
Architect capture workflows, classification rules and integration tailored to your needs.
Activate
Deploy in defined phases, configure systems, and align your teams to new workflows.
Perform
Measure, optimise and scale — fine-tuning recognition rates and processing accuracy.
Transform
Transfer knowledge and embed long-term capability so your team retains full control.
Technology & Partnerships
Imagefast is vendor-neutral by philosophy but deeply experienced with the market's leading capture and automation platforms. We select the right technology for your needs — not the other way around.
Tungsten Automation (formerly Kofax)
Our primary platform for enterprise-grade document capture, classification and extraction. High-volume, high-accuracy solutions with machine learning that improves recognition rates over time.
Learn moreMicrosoft Azure AI Document Intelligence
Cloud-native capture, extraction and analysis capabilities that integrate tightly with SharePoint, Power Automate and the broader Microsoft 365 ecosystem.
Learn moreOpenText Capture
Integrated capture capabilities that feed directly into established OpenText content repositories and workflows for clients with existing OpenText environments.
Learn moreWe also work with complementary technologies for specific requirements — including specialist OCR engines for handwriting recognition, barcode and forms processing, and custom integrations with industry-specific platforms used in insurance and financial services.
Industries We Serve
Data capture challenges are universal, but regulatory requirements and document types vary. We tailor solutions to your sector.
Insurance & Lloyd's Market
20 years' experience designing capture solutions for insurers and Lloyd's market participants — processing policy wordings, slips, endorsements, claims correspondence and bordereaux accurately, compliantly and at speed.
Financial Services
KYC documentation, loan applications, regulatory filings, client correspondence — speed and accuracy in capturing this data directly impacts customer experience, operational cost and regulatory compliance.
Professional Services
Law firms, accountants, and consultants generate and receive vast volumes of client documentation. We help capture, classify and route it efficiently and securely.
Energy & Utilities
Critical infrastructure documentation, compliance records, and operational paperwork — all captured, indexed and made accessible for the teams that need them.
Solutions We Deliver
Our data capture and intelligent document processing engagements deliver tangible, measurable outcomes across a range of use cases.
Mailroom Digitisation
Transform physical and digital mailrooms into automated intake hubs that capture, classify and route incoming documents to the right teams and systems in minutes, not days.
Invoice & AP Automation
Automate invoice capture, data extraction, validation and posting to your finance system — eliminating manual data entry and accelerating payment cycles.
Claims Document Processing
Capture and extract data from insurance claims documentation — correspondence, medical reports, loss adjustor files — feeding structured data into claims management systems automatically.
KYC & Client Onboarding
Accelerate client onboarding by automatically processing identity documents, proof of address, regulatory declarations and supporting documentation packs.
Contract & Policy Intake
Capture key data from contracts, policy wordings, endorsements and schedules — feeding structured, validated information directly into underwriting and policy administration systems.
Legacy Document Migration
Digitise, classify and migrate paper archives and legacy document stores into modern platforms — making decades of business knowledge searchable and accessible.
Client Success
SDC (LIMOSS)
Challenge
LIMOSS provides the Structured Data Capture (SDC) service to the Lloyd's Market, converting Market Reform Contract documents into consistent electronic data during risk placement. The complexity of the platform — spanning Azure hosting, OCR processing, bespoke applications, and integrations with insurance platforms — meant LIMOSS needed a partner with deep technical and market knowledge.
Solution
Imagefast provides comprehensive support and development for the SDC platform, including daily service checks, automated alerting, and proactive monitoring across the full technology stack. Our team manages Level 2 and Level 3 support, coordinates with third-party vendors, and continuously evolves the platform's data capture and processing capabilities.
Outcome
Platform reliability is maintained through proactive monitoring and early issue detection. Complex incidents are resolved quickly by a specialist team with deep knowledge of both the technology and the Lloyd's Market — keeping the service running at the standard the market expects.
MDU
Challenge
The Medical Defence Union (MDU) needed to process large volumes of incoming correspondence — including medical reports, legal documents, and member communications — quickly and accurately. Manual sorting, classification, and data entry was creating bottlenecks and delaying case handling.
Solution
Imagefast implemented an intelligent data capture solution that automatically classifies incoming documents, extracts key data fields, and routes content to the appropriate case management workflows — reducing the manual effort required to process each item and improving accuracy of data entry.
Outcome
Document processing times were significantly reduced, case handlers received information faster, and the accuracy of captured data improved — enabling the MDU to handle growing volumes without proportional increases in administrative resource.
Related Services
Document Management
Once your documents are captured and your data is extracted, it needs to be stored, governed and made accessible. Our document management solutions ensure your content is organised, secure and findable.
Discover moreIntelligent Process Automation
Capture is often the first step in a broader process. Our automation services take the data you've captured and drive it through workflows, approvals and business rules — reducing manual effort at every stage.
Discover moreSharePoint & Microsoft 365
Many of our capture solutions feed directly into SharePoint and Microsoft 365. If your collaboration platform is Microsoft, we ensure seamless integration from point of capture to point of use.
Discover moreFrequently asked questions
What is intelligent document processing (IDP)?
Intelligent document processing uses AI, machine learning, and OCR to automatically classify, extract, and validate data from documents — whether scanned paper, PDFs, emails, or digital forms. Unlike traditional OCR alone, IDP understands context, learns from corrections, and handles unstructured documents like invoices, contracts, and claims forms with high accuracy rates.
How accurate is automated data capture compared to manual entry?
Modern IDP solutions achieve extraction accuracy rates of 90–99% depending on document type and quality. Structured documents like forms and invoices typically achieve 95%+ accuracy out of the box. For complex or variable documents, accuracy improves over time through machine learning. Combined with human-in-the-loop validation for exceptions, you get faster throughput with fewer errors than manual processing.
Which industries benefit most from intelligent document processing?
Any document-heavy industry benefits significantly. Insurance firms use IDP for claims processing and policy documentation. Financial services organisations automate KYC, onboarding, and compliance paperwork. Energy companies process safety documentation and regulatory filings. Professional services firms capture and classify client correspondence. Imagefast has delivered IDP solutions across all of these sectors.
What platforms do you use for data capture and IDP?
We implement solutions using Tungsten Automation (formerly Kofax), Microsoft AI Builder, Azure AI Document Intelligence, and UiPath document understanding. The right platform depends on your volume, document complexity, and existing technology investments. We help you select and configure the best fit for your specific requirements.
Ready to Unlock the Data Trapped in Your Documents?
Book a free 30-minute discovery call with a senior advisor. No obligation — just honest advice on capturing data smarter.
Or call us directly: 0207 947 4041
